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Half (49%) of Americans know that the uninsured rate decreased under the Affordable Care Act.
Ipsos/NPR Data: Healthcare Knowledge and Perception
The majority (82%) of Americans believe vetted refugees should be allowed entry, within limits.
While the majority (88%) of global citizens agree that men and women should be equal, 72% feel that inequality still exists.
Episode 7, March 15, 2017 — This week, Chris Jackson and Phil Elwood focus on the impact of the latest healthcare bill on public opinion. After experiencing a week of high approval following his speech to Congress, President Trump’s approval dipped again as he faces an uphill battle in Congress on the new bill.
Hear Ipsos’ Dr. Steve Kraus discuss in detail the emerging trends and key opportunities related to Affluents and financial services. During this recent webinar, Steve, Chief Insights Officer responsible for the Ipsos Affluent Survey, explored Affluent moods, money and mindsets as they relate to…
- Living & Investing Under Uncertainty: How are Affluents making financial decisions in a world full of uncertainties?
- Affluents & Innovation: How interested are Affluents in adopting financial innovations such as robo-brokers, mobile wallet apps, digital-only banks, and more?
- Affluents & Advice: What kind of financial advice do Affluents receive? How do they weigh professional advice with their own investing ideas and research? How do they choose new advisors?
- Money & Media: A cross-platform perspective on how Affluents consume media related to money and investments.
At Ipsos Loyalty, we always apply our four-stage conceptual framework when conducting discovery work with companies looking to developing a CX program. In so doing, we facilitate a disciplined discussion that allows us to effectively identify any barriers to success and that points us in the right direction in terms of program design. Care to know what those four steps are? Download this detailed paper now.
Hear Ipsos’ Douwe Rademaker share tips about how to Springboard from Social Listening to Social Intelligence.
The Internet is bustling with consumer conversations about new products, brand experiences, and unmet needs. Not surprisingly, marketers are eager to tap into this treasure trove of consumer insights and are turning to social listening as their go-to tool. While social listening can “hear” online conversations, its focus is on information gathering. Social intelligence goes beyond listening to include qualitative measurement, interpretation and strategy. During his #NewMR session, Douwe presented a case study on how social intelligence was used to evaluate a brand in crisis, enabling us to gain insights into the impact of the crisis on the brand’s image and positioning in the market.
Now, more than ever, the importance of executing channel-agnostic CX programs (in your stores, online and in call centers) that go beyond measuring service and operational standards is key to success. Today, you must quantify the extent to which the actual experience delivers on the brand promise, and this can only be done by facilitating organizational alignment with your CX program. There is a 10-step roadmap to achieving this, and we have it.
Just under one-third (31%) of Americans feel America would be stronger if immigration were stopped.
Root vegetables? Meditation? Cleansing diets? Juicing? E-cigarettes? In this month’s Thought Starter sourced by Ipsos’ eNation Omnibus, we take a closer look who’s participating in today’s lifestyle health trends.